Effective Date: September 12, 2025
By creating an account or using Silo, you agree to these Terms.
You must be 18+. Sign in via Apple or Google. You’re responsible for maintaining account security and for all activity under your account.
Your privacy is described in our Privacy Policy. In short: conversations are stored on‑device; prompts you send are transmitted to our AI service provider to generate responses; we do not store your conversation history on our servers.
You grant us a limited license to process your inputs and attachments through third‑party AI service provider(s) to generate responses and to process limited metadata for technical operations (e.g., rate‑limiting, abuse prevention). We do not claim ownership of your content.
You agree not to: (a) violate applicable laws; (b) attempt to jailbreak or circumvent safety systems; (c) share illegal content (e.g., CSAM, terrorism, IP infringement); (d) probe or attack our systems; (e) automate or script access to bypass usage limits; (f) create multiple accounts to abuse free tiers.
AI may generate inaccurate, misleading, or offensive content. Do not rely on it for medical, legal, financial, or other professional advice. We provide in‑app tools to report unsafe or illegal content and to block abusive behavior. We review reports and take appropriate action in a timely manner, which may include content filtering, rate limits, or account restrictions.
Silo offers optional premium features via in‑app purchases. Payment is processed by Apple or Google. Subscription terms, pricing, trial periods, and renewal details are disclosed at purchase. You can manage or cancel in your device’s subscription settings.
We own the Service and its marks. You receive a limited, non‑exclusive, non‑transferable, revocable license for personal use. Feedback is welcome and may be used without obligation.
The Service is provided AS IS and AS AVAILABLE. We may change, suspend, or discontinue features at any time.
Silo is not a substitute for professional advice; in emergencies contact the appropriate services.
To the maximum extent allowed by law: (a) we’re not liable for indirect or consequential damages; (b) aggregate liability is capped at the greater of $100 or the amount you paid in the last 12 months; (c) you agree to defend and indemnify us against claims arising from your use or violation of these Terms.
You can stop using Silo and delete your account at any time. We may suspend or terminate for violations, legal requirements, discontinuation, or if continued provision is not commercially viable. Upon termination, server‑side account data is deleted; local conversation history remains on your device until you delete it.
You represent that you are not located in, under the control of, or a national/resident of any embargoed jurisdiction or a sanctioned person. You agree to comply with applicable export and re‑export restrictions and regulations.
Governing law: Delaware. Exclusive venue: courts in Delaware. Before filing a claim, contact support@eternis.ai to attempt informal resolution. Severability, waiver, assignment, and force‑majeure terms apply.
We may update these Terms; we’ll notify you in‑app and update the Effective Date. Continued use indicates acceptance.
Email: support@eternis.ai
Website: https://eternis.ai
Company Information
ETERNIS LABS, INC.
12828 Willow Centre Drive, Ste D #891
Houston, TX 77066, United States